Return and Refund Policy

Last updated: September 28, 2021

Thank you for shopping at OmanEd.

If, for any reason, You are not completely
satisfied with a purchase We invite You to review our policy on refunds and

The following terms are applicable for any products
that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is
capitalized have meanings defined under the following conditions. The following
definitions shall have the same meaning regardless of whether they appear in
singular or in plural.


For the purposes of this Return and Refund

  • Company (referred to
    as either "the Company", "We",
    "Us" or "Our" in this Agreement) refers to OmanEd,

  • Services refer to the
    items offered for sale on the Service.

  • Orders mean a request
    by You to purchase Services from Us.

  • Service refers to the

  • Website refers to OmanEd,
    accessible from

  • You means the
    individual accessing or using the Service, or the company, or other legal
    entity on behalf of which such individual is accessing or using the Service, as

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14
days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days
from the date on which You received the Services or on which a third party you
have appointed, who is not the carrier, takes possession of the product

In order to exercise Your right of cancellation,
You must inform Us of your decision by means of a clear statement. You can
inform us of your decision by:

  • By email:

We will reimburse You no later than 14 days from
the day on which We receive the returned Services. We will use the same means
of payment as You used for the Order, and You will not incur any fees for such

Conditions for Returns

In order for the Services to be eligible for a
return, please make sure that:

  • The Services were purchased in the last 14

The following Services cannot be

  • The supply of Services made to Your specifications
    or clearly personalized.
  • The supply of Services which according to their
    nature are not suitable to be returned, deteriorate rapidly or where the date
    of expiry is over.
  • The supply of Services which are not suitable for
    return due to health protection or hygiene reasons and were unsealed after
  • The supply of Services which are, after delivery,
    according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any
merchandise that does not meet the above return conditions in our sole

Only regular priced Services may be refunded.
Unfortunately, Services on sale cannot be refunded. This exclusion may not
apply to You if it is not permitted by applicable law.

Returning Services

You are responsible for the cost and risk of
returning the Services to Us. You should send the Services at the following


We cannot be held responsible for Services damaged
or lost in return shipment. Therefore, We recommend an insured and trackable
mail service. We are unable to issue a refund without actual receipt of the Services
or proof of received return delivery.


If the Services were marked as a gift when
purchased and then shipped directly to you, You’ll receive a gift credit for
the value of your return. Once the returned product is received, a gift
certificate will be mailed to You.

If the Services weren’t marked as a gift when
purchased, or the gift giver had the Order shipped to themselves to give it to
You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and
Refunds Policy, please contact us:

  • By email: